Agribusiness Operations
Operations Support Representative

General Purpose and Scope of Position

The Operations Support Representative is a support role that assists with all operational aspects of the branch. The Operations Support Representative will also assist in managing existing customers and attracting new customers within the sales territory, assist customers with proper product selection and use based on agronomic needs, and maintain and develop profitable customer relationships.

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Key Skills and Abilities Include

  • Promote a positive work environment and overall employee morale
  • Knowledge and/or experience with agricultural operations
  • Ability to work independently with minimal supervision
  • Proficient in all Microsoft office applications and in particular Excel
  • Ability to multi-task, take direction and work independently
  • Understands and maintains confidentiality
  • Safe operation of company delivery truck
  • Ability to operate material handling equipment including forklift, order picker, pallet jack and other equipment as required
  • Valid driver’s license with a Class A CDL is a plus
  • Willing and desires to work overtime hours during busy seasons

Key Personal Attributes Include

  • Excellent written and verbal communication skills
  • Requires excellent interpersonal skills between both customers and fellow employees
  • Detail and accuracy orientation with an ability to handle multiple projects simultaneously
  • Good interpersonal and team-building skills with a positive attitude and ability to establish relationships with branch personnel, peers and customers
  • Present a professional image through personal appearance and overall facility cleanliness
  • Required: High School Diploma or equivalent

Specific Responsibilities and Key Deliverables Include

  • Assist with aspects of all day-to-day operations of the facility
  • Assist the Branch Manager with projects when asked
  • Assist with the liquid and dry fertilizer operations
  • Assist with location application.
  • Assist with seed treatments and seed warehouse operations
  • Assist with dispatching and logistics as needed or requested by management
  • Provide support to other team members as required to attain branch goals
  • Attend product training sessions and meetings when necessary
  • Responsible for managing existing and attracting new customers within sales territory
  • Communicate with branch management the initiatives, objectives, strategies, and action plans
  • Build product and market knowledge to add understanding and credibility
  • Comply with all Wilbur-Ellis safety and regulatory procedures
  • Fill order requests for the location
  • Assist with maintenance as needed
  • Other duties as assigned


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