Agribusiness Operations
Office Administration

General Purpose and Scope of Position

The Office Administration professional will provide support services in a fast-paced, customer-focused sales environment. The ideal candidate will assist in all aspects of customer service including order processing and inventory management.

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Key Skills and Abilities Include

  • Requires excellent interpersonal skills between both customers and fellow employees
  • Proficient with computers utilizing Microsoft Windows, Windows applications, Word, PowerPoint and ERP order entry systems
    • JD Edwards practice and process training will be provided
  • Ability to work and contribute in a team setting
  • Strong organizational skills needed with the ability to prioritize multiple assignments critical
  • Excellent attention to detail
  • Strong oral and written communication skills
  • High-level of professionalism
  • Present professional image to customers through personal appearance

Key Personal Attributes Include

  • High School Diploma or equivalent
  • Two to three years previous office support experience strongly preferred
  • Agriculture industry experience a plus

Specific Responsibilities and Key Deliverables Include

  • The first point of contact in the office
  • Answer multi-line phone system
  • Provide administrative office support and assistance for operational leaders as requested
  • Service-oriented, attention to details to ensure orders are processed correctly in system and trucks are loaded correctly
  • Excellent verbal and written communication skills, bilingual (Spanish/English) a definite plus
  • Oversee and coordinate office supply inventory management
  • Assist and process accounts payable as necessary
  • Assemble invoices and prepare them for distribution
  • Accurate record-keeping of invoices, delivery tags, and shipping documents for audit purposes
  • Collect and distribute daily incoming mail
  • Assist and organize office events
  • Assist with the overall office cleanliness
  • Make use of standard office equipment, computer software programs, fax machines, postage machines, copier machines, etc. to effectively perform all aspects of position responsibilities
  • Assist in all aspects of inside office sales support
  • Respond to customer sales inquiries in a timely, accurate and appropriate manner
  • Handles customer service for walk-in and phone orders
  • Assist with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software
  • Assist in all aspects of inside office customer support
  • Promote safety throughout the branch and participate in plant safety improvements
  • Present a professional image to our customer through personal appearance and overall branch cleanliness
  • Attending training sessions and meetings when necessary
  • Support Branch Manager as needed
  • Other duties as required


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