The Office Administration professional will provide support services in a fast-paced, customer-focused sales environment. The ideal candidate will assist in all aspects of customer service including order processing and inventory management.
Requires excellent interpersonal skills between both customers and fellow employees
Proficient with computers utilizing Microsoft Windows, Windows applications, Word, PowerPoint and ERP order entry systems
JD Edwards practice and process training will be provided
Ability to work and contribute in a team setting
Strong organizational skills needed with the ability to prioritize multiple assignments critical
Excellent attention to detail
Strong oral and written communication skills
High-level of professionalism
Present professional image to customers through personal appearance
Key Personal Attributes Include
High School Diploma or equivalent
Two to three years previous office support experience strongly preferred
Agriculture industry experience a plus
Specific Responsibilities and Key Deliverables Include
The first point of contact in the office
Answer multi-line phone system
Provide administrative office support and assistance for operational leaders as requested
Service-oriented, attention to details to ensure orders are processed correctly in system and trucks are loaded correctly
Excellent verbal and written communication skills, bilingual (Spanish/English) a definite plus
Oversee and coordinate office supply inventory management
Assist and process accounts payable as necessary
Assemble invoices and prepare them for distribution
Accurate record-keeping of invoices, delivery tags, and shipping documents for audit purposes
Collect and distribute daily incoming mail
Assist and organize office events
Assist with the overall office cleanliness
Make use of standard office equipment, computer software programs, fax machines, postage machines, copier machines, etc. to effectively perform all aspects of position responsibilities
Assist in all aspects of inside office sales support
Respond to customer sales inquiries in a timely, accurate and appropriate manner
Handles customer service for walk-in and phone orders
Assist with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software
Assist in all aspects of inside office customer support
Promote safety throughout the branch and participate in plant safety improvements
Present a professional image to our customer through personal appearance and overall branch cleanliness
Attending training sessions and meetings when necessary
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Office Administration
The Office Administration professional will provide support services in a fast-paced, customer-focused sales environment. The ideal candidate will assist in all aspects of customer service including order processing and inventory management.
Potential Experience
Loader
Warehouse Rep
Potential Opportunities
Customer Service Rep
Dispatcher
Purchasing Coordinator
Applicator Supervisor
The safety-conscience Crop Applicator Supervisor will lead our Applicator team to ensure that plant protection and fertilizer products are applied to a wide range of crops at various sites according to safety regulations and laws. This is a full-time position.
Potential Experience
Crop Applicator
Potential Opportunities
Facility Supervisor
Location Ops Manager
Warehouse Manager
Crop Applicator
A Crop Applicator will be responsible for the safe and legal application of plant protection and fertilizer products to a wide range of crops and sites. The applicator calculates product and carrier quantities, properly mixes and applies plant protection and / or fertilizer products using various types of application equipment.
Potential Experience
Driver
Field Service Tech
Loader
Mechanic
Operations Support Rep
Plant Operator
Potential Opportunities
Applicator Supervisor
Facility Supervisor
Field Scout
Warehouse Rep
Customer Service Manager
This position acts as the key interface between the customer, the field sales team, and operations to ensure service excellence and customer satisfaction. The ideal candidate will enjoy assisting in all aspects of customer service including; but not limited to, order processing, fertilizer manufacturing, dispatching and inventory management. With the overall direction from the Agribusiness Location Manager, this role will provide daily supervision to the office staff.
Potential Experience
Customer Service Rep
Dispatcher
Facility Supervisor
Potential Opportunities
Location Ops Manager
Customer Service Rep
This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical assistance in order processing and inventory management.
Potential Experience
Admin
Dispatcher
Operations Support Rep
Purchasing Coordinator
Warehouse Lead
Potential Opportunities
Customer Service Manager
Facility Supervisor
Dispatcher
The Dispatcher will coordinate product shipments and transfers between branches and distribution center as well as assisting in all aspects of customer service including product selection, order processing and inventory management.
Potential Experience
Admin
Driver
Operations Support Rep
Purchasing Coordinator
Warehouse Lead
Potential Opportunities
Customer Service Manager
Customer Service Rep
Driver
Driver
The independent, career-minded, experienced Commercial Driver will be part of a close, efficient team that delivers goods and services to a diverse customer base using a company delivery truck. This position is also responsible for Warehouse responsibilities and maintaining relationships with customers. We are looking for someone who can drive a forklift and assist as necessary. A positive attitude and willingness to grow and build relationships with team members and customers is expected.
Potential Experience
Dispatch
Field Service Tech
Loader
Mechanic
Operations Support Rep
Plant Operator
Warehouse Manager
Warehouse Rep
Potential Opportunities
Crop Applicator
Dispatcher
Facility Supervisor
Mechanic
Warehouse Manager
Facility Supervisor
The Facility Supervisor manages the interaction of support groups within the branch including warehouse, production plants (fertilizer, manufacturing), dispatch and purchasing. It is the responsibility of the Facility Supervisor to ensure each group operates efficiently to achieve their goals and interacts effectively with the other operation groups within the facility. Reports include Crop Applicators and DOT drivers.
Potential Experience
Applicator Supervisor
Crop Applicator
Customer Service Rep
Driver
Potential Opportunities
Customer Service Manager
Location Ops Manager
Warehouse Manager
Field Scout
The experienced Agriculture Field Service Technician is responsible for pest trap placement and monitoring/recording pest activity of various crops and pests. The Field Scout works closely with the field sales and the operations support team.
Potential Experience
Crop Applicator
Potential Opportunities
Field Service Tech
Loader
Plant Operator
Warehouse Rep
Field Service Tech
The experienced Agriculture Field Service Technician is responsible for using agricultural equipment to transport, set-up, and calibrate crop applicator equipment used by growers in the field. This position will inspect vehicle and equipment with every use and complete documentation of bulk material. We are looking for someone with a positive attitude and strong customer service skills to professionally interact with our customers.
Potential Experience
Field Scout
Plant Operator
Warehouse Rep
Potential Opportunities
Crop Applicator
Driver
Mechanic
Loader
The Loader for Aerial application support may also be expected to assist in general warehouse/hangar duties including, but not limited to: stocking and retrieving package and bulk containers, driving forklift and general housekeeping.
Potential Experience
Field Scout
Warehouse Rep
Potential Opportunities
Admin
Crop Applicator
Driver
Mechanic
Warehouse Rep
Location Ops Manager
The Location Operations Manager directly manages the work and interaction of support groups within the location. With a focus on safety, compliance and customer service, the Location Operations Manager oversees all daily functions within a specified location. This would include warehousing, production plants (fertilizer, manufacturing), dispatch, purchasing, administration, DOT operations, location employee development, safety programs, and directing all company initiatives within the location. It is the responsibility of the Operations Manager to ensure each group operates efficiently to achieve their goals and interacts effectively with the other operation groups within the facility.
Potential Experience
Applicator Supervisor
Customer Service Manager
Facility Supervisor
Warehouse Manager
Mechanic
The Shop Mechanic monitors vehicle inspection and performing light to moderate truck and ag equipment repairs/maintenance. This position will also assist in plant/warehouse duties consisting of stocking and retrieving package and bulk containers, skid steer bucket & forklift, repairs and maintenance, and general housekeeping. Must enjoy working with a diverse customer base in a fast-paced setting.
Potential Experience
Driver
Field Service Tech
Loader
Potential Opportunities
Crop Applicator
Driver
Operations Support Rep
The Operations Support Representative is a support role that assists with all operational aspects of the branch. The Operations Support Representative will also assist in managing existing customers and attracting new customers within the sales territory, assist customers with proper product selection and use based on agronomic needs, and maintain and develop profitable customer relationships.
Potential Experience
Plant Operator
Warehouse Rep
Potential Opportunities
Crop Applicator
Customer Service Rep
Dispatcher
Driver
Purchasing Coordinator
Plant Operator
The Plant Operator will assist in all aspects of fertilizer plant operations and safety. Duties include general housekeeping and organization, unloading bulk fertilizer, and operating front-end loader, forklift, and railcar mover. Must be self-motivated, a team player, and enjoy working with a diverse customer base in a fast-paced setting. This is a full-time, non-exempt position.
Potential Experience
Field Scout
Warehouse Rep
Potential Opportunities
Crop Applicator
Driver
Field Service Tech
Operations Support Rep
Warehouse Lead
Warehouse Rep
Purchasing Coordinator
This position is responsible for the coordination of product acquisition, shipment and product transfers across locations to ensure movement of product inventory based on customer/branch needs. The position also provides assistance in all aspects of customer service including product sourcing, purchase order processing, and inventory coordination. Successful performance in the role relies on timely and accurate agricultural product ordering and collaboration with customer-facing teams to ensure timely inventory supply.
Potential Experience
Admin
Operations Support Rep
Warehouse Lead
Potential Opportunities
Customer Service Manager
Customer Service Rep
Warehouse Lead
The Warehouse Lead will oversee and participate in the shipping, receiving, storing and issuing of product, inventory/fixed assets, maintain receiving and inventory control records and prepare related reports. Serve as a lead over one or more assigned warehouse functions; train and provide lead work direction and guidance to assigned staff. Participate in overseeing all aspects of warehouse operations and general warehouse duties, including but not limited to; stocking and retrieving package and bulk containers, driving a forklift and general housekeeping. Must enjoy working with a diverse customer base in a fast-paced setting.
Potential Experience
Plant Operator
Warehouse Rep
Potential Opportunities
Customer Service Rep
Dispatcher
Warehouse Lead
Warehouse Manager
Warehouse Manager
The Warehouse Manager will assist in a fast-paced environment; assist in all aspects of customer service and branch support regarding seed including order processing and inventory management. A positive attitude and willingness to grow and build relationships with team members and customers is required. Responsible for management of inventory, order processing and safety including warehouse duties such as stocking and retrieving items, driving a forklift and general housekeeping.
Potential Experience
Applicator Supervisor
Driver
Facility Supervisor
Warehouse Lead
Potential Opportunities
Driver
Location Ops Manager
Warehouse Rep
The Warehouse Representative is responsible for assisting in all aspects of general warehouse duties. This will include, but is not limited to, stocking and retrieving package and bulk containers, driving a forklift and general housekeeping. The ideal candidate must enjoy working with a diverse customer base in a fast-paced setting.
Potential Experience
Crop Applicator
Field Scout
Loader
Plant Operator
Potential Opportunities
Admin
Driver
Field Service Tech
Loader
Operations Support Rep
Plant Operator
Warehouse Lead
OperationsIntern
The Operations Intern will gain a realistic job preview of the agricultural chemical, fertilizer, seed, and technology industry, and the chance to explore future career opportunities as an Applicator, Operations Manager and beyond. Over the course of the 12-16-week summer internship program, the Operations Intern will work closely with a mentor to support branch operations in a variety of agriculture aspects, while gaining exposure to different sides of the business — including row/specialty crops, chemicals, seed and fertilizer (and more). In addition to their day-to-day responsibilities, the Operations Intern will have the opportunity to spend time observing and showing different career progression options within their internship focus and other Wilbur-Ellis departments. The Operations Intern will be supported with extensive training and professional development opportunities during their internship.
We pride ourselves on being a great place to work, which includes supporting you beyond the workday. You can count on a competitive salary, comprehensive benefits, a people-first culture, work life balance, investment in training and development and career growth opportunities.