Agribusiness Operations
Customer Service Manager

The Office Administration professional will provide support services in a fast-paced, customer-focused sales environment. The ideal candidate will assist in all aspects of customer service including order processing and inventory management.

The safety-conscience Crop Applicator Supervisor will lead our Applicator team to ensure that plant protection and fertilizer products are applied to a wide range of crops at various sites according to safety regulations and laws. This is a full-time position.

A Crop Applicator will be responsible for the safe and legal application of plant protection and fertilizer products to a wide range of crops and sites. The applicator calculates product and carrier quantities, properly mixes and applies plant protection and / or fertilizer products using various types of application equipment.

This position acts as the key interface between the customer, the field sales team, and operations to ensure service excellence and customer satisfaction. The ideal candidate will enjoy assisting in all aspects of customer service including; but not limited to, order processing, fertilizer manufacturing, dispatching and inventory management. With the overall direction from the Agribusiness Location Manager, this role will provide daily supervision to the office staff.

This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical assistance in order processing and inventory management.

The Dispatcher will coordinate product shipments and transfers between branches and distribution center as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

The independent, career-minded, experienced Commercial Driver will be part of a close, efficient team that delivers goods and services to a diverse customer base using a company delivery truck. This position is also responsible for Warehouse responsibilities and maintaining relationships with customers. We are looking for someone who can drive a forklift and assist as necessary. A positive attitude and willingness to grow and build relationships with team members and customers is expected.

The Facility Supervisor manages the interaction of support groups within the branch including warehouse, production plants (fertilizer, manufacturing), dispatch and purchasing.  It is the responsibility of the Facility Supervisor to ensure each group operates efficiently to achieve their goals and interacts effectively with the other operation groups within the facility.  Reports include Crop Applicators and DOT drivers.

The experienced Agriculture Field Service Technician is responsible for pest trap placement and monitoring/recording pest activity of various crops and pests. The Field Scout works closely with the field sales and the operations support team.

The experienced Agriculture Field Service Technician is responsible for using agricultural equipment to transport, set-up, and calibrate crop applicator equipment used by growers in the field. This position will inspect vehicle and equipment with every use and complete documentation of bulk material. We are looking for someone with a positive attitude and strong customer service skills to professionally interact with our customers.

The Loader for Aerial application support may also be expected to assist in general warehouse/hangar duties including, but not limited to: stocking and retrieving package and bulk containers, driving forklift and general housekeeping.

The Location Operations Manager directly manages the work and interaction of support groups within the location. With a focus on safety, compliance and customer service, the Location Operations Manager oversees all daily functions within a specified location. This would include warehousing, production plants (fertilizer, manufacturing), dispatch, purchasing, administration, DOT operations, location employee development, safety programs, and directing all company initiatives within the location. It is the responsibility of the Operations Manager to ensure each group operates efficiently to achieve their goals and interacts effectively with the other operation groups within the facility.

The Shop Mechanic monitors vehicle inspection and performing light to moderate truck and ag equipment repairs/maintenance. This position will also assist in plant/warehouse duties consisting of stocking and retrieving package and bulk containers, skid steer bucket & forklift, repairs and maintenance, and general housekeeping. Must enjoy working with a diverse customer base in a fast-paced setting.

The Operations Support Representative is a support role that assists with all operational aspects of the branch. The Operations Support Representative will also assist in managing existing customers and attracting new customers within the sales territory, assist customers with proper product selection and use based on agronomic needs, and maintain and develop profitable customer relationships.

The Plant Operator will assist in all aspects of fertilizer plant operations and safety. Duties include general housekeeping and organization, unloading bulk fertilizer, and operating front-end loader, forklift, and railcar mover. Must be self-motivated, a team player, and enjoy working with a diverse customer base in a fast-paced setting. This is a full-time, non-exempt position.

This position is responsible for the coordination of product acquisition, shipment and product transfers across locations to ensure movement of product inventory based on customer/branch needs. The position also provides assistance in all aspects of customer service including product sourcing, purchase order processing, and inventory coordination. Successful performance in the role relies on timely and accurate agricultural product ordering and collaboration with customer-facing teams to ensure timely inventory supply.

The Warehouse Lead will oversee and participate in the shipping, receiving, storing and issuing of product, inventory/fixed assets, maintain receiving and inventory control records and prepare related reports. Serve as a lead over one or more assigned warehouse functions; train and provide lead work direction and guidance to assigned staff. Participate in overseeing all aspects of warehouse operations and general warehouse duties, including but not limited to; stocking and retrieving package and bulk containers, driving a forklift and general housekeeping. Must enjoy working with a diverse customer base in a fast-paced setting.

The Warehouse Manager will assist in a fast-paced environment; assist in all aspects of customer service and branch support regarding seed including order processing and inventory management. A positive attitude and willingness to grow and build relationships with team members and customers is required. Responsible for management of inventory, order processing and safety including warehouse duties such as stocking and retrieving items, driving a forklift and general housekeeping.

The Warehouse Representative is responsible for assisting in all aspects of general warehouse duties. This will include, but is not limited to, stocking and retrieving package and bulk containers, driving a forklift and general housekeeping. The ideal candidate must enjoy working with a diverse customer base in a fast-paced setting.

The Operations Intern will gain a realistic job preview of the agricultural chemical, fertilizer, seed, and technology industry, and the chance to explore future career opportunities as an Applicator, Operations Manager and beyond. Over the course of the 12-16-week summer internship program, the Operations Intern will work closely with a mentor to support branch operations in a variety of agriculture aspects, while gaining exposure to different sides of the business — including row/specialty crops, chemicals, seed and fertilizer (and more). In addition to their day-to-day responsibilities, the Operations Intern will have the opportunity to spend time observing and showing different career progression options within their internship focus and other Wilbur-Ellis departments. The Operations Intern will be supported with extensive training and professional development opportunities during their internship.