Paul Patteson (Agribusiness)

“Tell me and I forget. Teach me and I remember. Involve me and I learn.” Ben Franklin

By continuously looking at our simple mundane everyday processes for each indivdual, we will remember and excute those functions day in and day out. But, involving others in the process showing them the way we execute and asking for feedback, we can continuously find ways to grow in our role and understand the roles of others.
At the branch level, We want to involve multiple people in discussions around areas that we want to tweak or improve. Involving our people will allow us to improve even when it was not obvious we could or needed to. Continous Improvement becomes the how we do things not just a topic to have a meeting about.