Don Sauve (Corporate)
1. I’m already practicing “Knowledge Sharing” within the I.T. group. While I’ve only been at W-E for about 8 months, it was clear from day one that everyone in our group willingly shared what they knew to help each other succeed.
2. I think that Customer Focus is the most important of the 8 Practices, because we cannot succeed without customers. We should always strive to meet their needs (and exceed when possible).