Don Sauve (Corporate)

After I have worked with someone on a request (whether it be a new feature, help with understanding something, or fixing something), I will often follow up after my part of the work is done to make sure the requester is satisfied with the outcome and to ensure there are no loose ends. Usually this is a quick email or message back and forth, but sometimes additional opportunities for improvement surface in this process. It really doesn’t take long to confirm that my “customer” is satisfied, and it could lead to even greater customer satisfaction down the road.