Colby Albright (Agribusiness)

In response to highlighting a practice of Knowledge Sharing, I wanted to identify two ways that I do so.
First off, I want to mention that our retail branch is small and like many, we are constantly busy and running like crazy! We all fill several hats so that operations may run smooth, and our customers’ needs are met.

Because of the fluid motion of our team members being in and out of the branch, we have implemented a morning muster that we all attend before we go our separate ways. During this meeting we all have the opportunity to communicate anything that we need to share. This can be as short as 5 minutes but is a crucial part of our day. Cell service can be spotty at best up here in the PNW Palouse, so face to face communication is vital.

We have all heard it said that knowledge is power and there is a certain amount of truth to that. I believe that much of our success is due to the knowledge that we freely share within our branch.

An example of this is, when I do online training or attend a training session that is not required by my coworkers, I freely share what I have learned because my team can glean knowledge from that information. Questions can be asked, and we can all learn and grow. And this is all done during our morning session.

I have also added a suggestion box to our safety program that allows the team to add safety concerns, near misses or anything that we may want to discuss as a team. I put together a standard operating procedure (SOP) and added it to our GPS program. By doing this the team has the opportunity to be heard and knowledge can be shared.

These may seem like simple actions, but the rewards are great, and we have found that it has only strengthened us as a team.
Thanks for giving us the opportunity to share.