Anthony Redstrom (Agribusiness)

Question one

Customer focus means to me getting to know your customer knowing how your customer likes to do business, like over the phone or in person. Learning your customer, like places they like their deliveries and time frames they want their products.

Question two

Strengthening customer focus can make a strong bond with your customer that they would only want to do business with Wilbur-Ellis, also tell other people about there experience and maybe able to get more customers.