Adam Balk (Corporate)

Customer focus means working to meet customer needs every day when coming to work. Without the customer, we wouldn’t have a business and so their needs must be kept in the forefront. Being a part of the support staff makes this a little more challenging as my goal is to make sure we do things in a compliant way. Sometimes that can make customer support and focus more difficult for a location. However, when the support teams can work with locations to come up with sustainable solutions and keep customer focus in mind, we all win.